Mervure Bucharest City Centre. 15 17 17A, Strada George Enescu Street, București 010302
+40 31 229 8230
Mervure Bucharest City Centre. 15 17 17A, Strada George Enescu Street, București 010302
+40 31 229 8230Quality control department — your guarantee of excellent service
and positive result
Submit your request to quickly connect with us regarding any questions or suggestions related to our services.
At Rompaso, outstanding customer service is one of our core values. Every opinion and suggestion you share helps us refine our processes and better understand the needs of our clients.
By sending your feedback to the Quality Control Department, you help us grow and improve. If you have questions about a specific service, ideas for improvement, or constructive feedback, please share them with us — and don’t forget to include your contact details. We promise to get back to you promptly with the best possible solution.
How our quality control
department supports you
Key Functions of the Quality Control Department
Ensures all business operations align with internal quality protocols and current legal regulations.
Processes client inquiries, resolves concerns, and evaluates improvement suggestions.
Implements service improvements based on feedback and performance analysis.
Continuously evaluates team performance and service quality based on real-time data.
Develops and delivers training programs to maintain and grow professional skills across the team.
Ensures prompt, expert-level assistance to deliver premium service and strengthen client loyalty.
The quality control
department is here to
review your feedback
and Help Resolve Any Issues
Get in touch with an Rompaso specialist
